Frequently Asked Questions
Everything you need to know about shopping for your home at Taskers Online.
What are your delivery options and timeframes?
We offer standard and express shipping across the country. Standard delivery typically takes 3-5 business days, while larger furniture items may require specialized two-man delivery which takes 7-10 business days.
What is your return policy for home decor and furniture?
You can return most items within 30 days of receipt, provided they are in their original packaging and condition. Please note that custom-made or assembled furniture is non-returnable unless there is a manufacturing defect.
Do you offer assembly services for furniture?
Yes, we offer professional assembly services for select furniture ranges for an additional fee. You can add this service to your cart during checkout or contact our support team to arrange it post-purchase.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to our courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Clearpay for eligible orders.
What should I do if my item arrives damaged?
Please inspect your items upon delivery. If you notice any damage, contact our customer service team within 48 hours with photos of the damage and your order number to arrange a replacement or refund.